Ana Connections ("we," "us," "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, communications, and SMS messaging.

1) Information We Collect

We may collect the following types of information:

• Contact information: name, phone number, email address.
• Business-related information: company name, service inquiries, and other information you provide when requesting services.
• Usage data: basic analytics such as pages visited and interactions on our website (if enabled).

2) How We Use Your Information

We use your information to:

• Provide and manage our services.
• Communicate with you about your requests, appointments, and service progress.
• Send service-related updates, confirmations, and reminders.
• Improve our website and customer experience.
• Comply with legal obligations and prevent fraud or misuse.

3) SMS Messaging & Consent

If you provide your phone number and consent to receive SMS messages from Ana Connections, we may send you messages related to:

• Appointment reminders and confirmations.
• Service status/progress updates.
• Follow-ups related to your service request.

Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP.

4) No Sale or Sharing of Mobile Information (Required Disclosure)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5) How We Share Information

We may share information only in the following limited situations:

• Service providers: trusted vendors who help us operate our business (e.g., phone/SMS providers, CRM tools), only as needed to provide services.
• Legal compliance: if required by law, regulation, or legal process.

We do not sell your personal information.

Mobile Information Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

6) Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to protect your data using industry-appropriate measures.

7) Data Retention

We retain personal information only as long as necessary to provide services, meet legal requirements, and resolve disputes.

8) Your Choices and Rights

You may request to:

• Access, correct, or delete your personal information (where applicable).
• Opt out of SMS by replying STOP.

To make a request, contact us at: [email protected]

9) Contact Us

If you have questions about this Privacy Policy, contact us:

Ana Connections
Email: [email protected]
Phone: +1 678 275 5242
Website: https://anaconnections.com/